Work request

Empower your facility users to easily submit and track their work request using a web interface or mobile App anywhere at anytime.

Work calender

Calendar view of all upcoming job.

Service Level Agreement (SLA)

Configure as many SLA policies as needed to track complaince to defined timelines based on facility, job category and priority. Add multiple escalation rules to notify the right team members when a job has passed the defined SLA or due date.

Feedback & rating

Allow end users to easily submit feedback on completed jobs. and ratings, Receive end user satisfaction rating for performed job. Allow end user to reopen a work order if not satisfied.

Work order

Create maintenance job, and track average resolution time. Instant access to the maintenance history of all your managed facilities, apartments and assets.

Preventive maintenance

Create PPM schedules, link PPM to assets and configure service frequency. You receive automated reminders for all scheduled maintenance jobs close to the due date. Monitor PPM compliance, view assigned personnel (Vendor or Technician), items used, cost, and see progress reports anywhere anytime.

Vendor & Technician Database

Update or register a new vendor, specify the work category, the details of the vendor's contact person, and keep tabs on the vendor's work history, peformance ratings and payment history.

Quotation management

Simple interface to request for quotation from multiple vendors, add new and update existing vendor's quotation, then automatically send award letter or purchase order to the vendor whose quotation was selected and rejection notification to the vendors whose quotations were rejected.

Performance evaluation

Carry out better and more objective vendor and technician performance evaluation using criteria such as SLA compliance, client satisfaction rating and frequency of repeated jobs.

Vendors payment requisition

Automatically initiate vendor payment request to your account department when a vendor workorder is approved or completed. Generate an electronic job completion certificate for vendor to process payment.

Asset register

Register new assets and update existing assets in a central database. Quickly view asset details such as the location, manufacturer, model, specifications, supplier details, asset & serial number, purchase date & price, warranty information etc.

Asset maintenance

Interface to plan and create maintenance schedules for your assets to reduce costly unplanned maintenances, Tie assets to work order and easily report asset maintenance history and cost.

Asset log

Log asset readings such as running hours, temperature, pressure and fluid level for use in predictive maintenance and performance analysis

Item requisition

Web interface for users to submit material requests and track the status of their request.

Item transfer

Track material/asset issuance, movement and usage from anywhere at anytime

Inventory control

Reduce inventory leakages and control stock levels via Automated stock level updates which reduces the stock count when items are issued and increases the stock count when items are purchased or transfered into the store. You will always know which items are in stock, the quantity of items currently in stock and the usage history of each stored item.

Reorder level

Avoid running out of stock by receiving automated alets when an item's current stock level reaches the predefined reorder level.

Purchase request

Web interface for users to submit material requests and track the status of their request.

Request For Quotation (RFQ)

Send request for quotation to multiple vendors, add & update submitted quotations, then automatically send award letter or purchase order to the vendor whose quotation was selected and rejection notification to the vendors whose quotations were rejected.

Purchase order

Streamline your procurement process by tieing new purchase order to submitted purchase requests or work order, Automate the delivery of approved purchase orders to the supplier via email, send payment request to account department and track the supplier's payment status.

Good recieved note

Interface to create goods received note from a purchase order and record quantity received, confirm the supplied items' specification and condition before acceptance and subsequent warehousing & shelving. The stock level will be updated automatically when supplies are received into the store.

Supplier register

Web interface to register a new supplier or update existing suppliers, specify the category and the contact details, and track the supplier's history, peformance ratings and payments.

Booking request

Simple and intuitive booking interface for your clients to view the availability of a bookable common area and to submit a booking request for the available time slot.

Invoicing & payments

Create invoice for booking request where applicable and track payments

Control bookings

Control the usage of your bookable facilities by creating a worklow to approve, reject or comment on a booking request

Utilization report

Quickly generate facility utilization report.

Service charge settings

Configure service charge billing, budget apportionment and report settings based on square meter or apartment type.

Energy & other utilities billing

Easily log meter readings to auto calculate the energy consumption and cost per tenant. Common area energy cost will be shared among the tenants according to the configured billing rule.

Customer balances

Send automated monthly service charge reports to each tenant via email. And give them a quick and easy mobile and web interface to view their current service charge and utility balances, unpaid fees and payment history.

Bulk invoicing

Automatically schedule and perform fast invoicing of multiple facility users with a few clicks without breaking a sweat

Expense apportionment

Easily generate the total shareable monthly facility expenses and apportion it to each customer using the configured apportionment rules. Deduct the apportioned expense in addition to the other applicable direct customer expense from the customer's service charge deposit.

Online payment

Collect service charge payments online and reconcile invoice with payments automatically.